Benutzerhandbuch für Toshiba Strata DK Admin

Inhaltsverzeichnis

• Capabilities

  1
• Basic Operations

  2
• Screen Conventions

  4
• Step 1: Check System Requirements

  7
• Step 2: Power Up DKAdmin PC

  8
• Step 3: (Optional) Make Installation Floppy Disks

  9
• From Windows

  9
• From DOS Only PC

  9
• Step 4: Install DKAdmin

  10
• Windows PC from CD-ROM

  10
• Windows PC from Floppy Disks

  10
• DOS Only PC from CD-ROM

  11
• DOS Only PC from Floppy Disks

  11
• Step 5: Run DKAdmin Program

  12
• Start-up DKAdmin under Windows 98, 95 or Windows NT 4.0

  12
• Start-up DKAdmin in MS-DOS

  12
• Run DKAdmin

  12
• Set Windows DKAdmin Program Properties

  13
• Step 6: Connect to the Strata DK Telephone System

  15
• Step 1: Check System Requirements

  17
• Step 2: Power Up DKBackup PC

  18
• Step 3: (Optional) Make Installation Floppy Disks

  19
• From Windows

  19
• From DOS Only PC

  19
• Step 4: Install DKBackup

  20
• Windows PC from CD-ROM

  20
• Windows PC from Floppy Disks

  20
• DOS Only PC from CD-ROM

  21
• DOS only PC from Floppy Disks

  21
• Step 5: Run DKBackup Program

  22
• Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0

  22
• Start-up DKBackup in MS-DOS

  22
• Run DKBackup

  22
• Set Windows DKBackup Program Properties

  23
• Step 6: Connect to the Strata DK Telephone System

  25
• Before You Start

  27
• Logging On

  27
• DKAdmin

  27
• DKBackup

  30
• Keyboard Conventions

  31
• Using the Pull-Down Menus

  32
• System Messages

  32
• Error Messages

  32
• On-Line Help

  32
• Logging Off

  33
• Quick-start Procedures for Using DKAdmin

  35
• For an Existing Customer

  35
• For a New Customer

  36
• Maintain Customer File

  36
• Select Customer

  39
• Dial DK

  40
• Hangup Connection

  42
• Transfer DK Data

  42
• About

  42
• Exit

  42
• View Cabinet Diagram

  44
• Check Processor Type

  44
• System/Station Administration

  44
• Programming/Updating System

  46
• Printing Port/Station Information (F3)

  47
• System Speed Dial Number (F7)

  48
• System LCD Messages (F8)

  49
• Station Port Attributes (Ctrl Enter)

  49
• Saving/Uploading Programmed Data (F9)

  56
• Flexible Button Programming Section

  61
• Telephone Flexible Button Assignments

  61
• Add-On Module Button Assignments

  63
• DSS Console Button Assignments

  65
• Attendant Console Flexible Button Assignments

  66
• Speed Dial Programming Section

  68
• System Speed Dial Numbers

  68
• Station Speed Dial Numbers

  69
• ACD Administration

  70
• ACD Programs

  70
• ACD Agent Programs

  72
• Program Administration Section

  73
• View All Programs (Download, Edit, Upload)

  74
• Security Maintenance Section

  77
• Program Security (Default Levels)

  78
• Directory Number Administration

  85
• DNIS Administration

  89
• DNIS/DID/ANI Line Assignments

  89
• DNIS Number/Name/Ringing/VM-ID Assignments

  90
• DNIS Network Table Assignments

  91
• DNIS Tenant Lock Assignments

  92
• Distributed Hunt Group Administration

  92
• Call Forward Assignments

  93
• E911/CAMA Trunk Programs (R4 Only)

  94
• ISDN Programs (R4 Only)

  97
• Backup/Restore Data

  98
• View/Print Data

  98
• Check Processor Type

  100
• Backup Data

  100
• Restore Data

  102
• Upgrade

  107
• Upgrading a Customer’s Processor

  107
• Strata DK Processor PCB Upgrade

  107
• View/Print Data

  115
• System Installation

  117
• Company General Information

  117
• Screen Type/Color Installation

  118
• Printer Type Selection

  119
• System Miscellaneous Variables

  120
• User Password Level Setup

  121
• Communications Setup

  124
• System Utilities

  125
• ReIndex Files

  125
• Hardware Requirements

  127
• System Connection Configurations

  127
• PIOU/PIOUS/RSSU/RSIU Setup

  128
• Calling Strata DK Using the Dialer

  129
• Direct Connection to Strata DK

  130
• Data Interface Units

  131
• Customer Dialer Setup

  131
• To Make Connection

  131
• Modem/TTY Port

  132
• Communication Setup

  132
• Customer Dialer Setup

  132
• To Make Connection

  132
• Voice Call Transferred to Modem Connection

  133
• Communication Setup

  133
• Customer Dialer Setup

  133
• To Make Connection

  134
• Remote Modem Connection to Modem Pool

  135
• Communication Setup

  135
• Customer Dialer Setup

  135
• To Make Connection

  136
• PC DIU/DIU Modem Pool Connection to Strata DK Modem

  137
• Voice Call First, then Modem to Modem Connection

  137
• Communication Setup

  137
• Customer Dialer Setup

  137
• To Make Connection

  138
• PC DIU/DIU Modem Pool Connection to Strata DK Modem

  139
• DIU to DIU Connection, then Modem to Modem Connection

  139
• Communication Setup

  139
• Customer Dialer Setup

  139
• To Make Connection

  140
• PDIU-DS Modem Pool Installation

  141
• To Make Connection

  141
• External Maintenance Modem Installation

  142
• Upgrading to RCTUE/F

  145
• Off-site Upgrade

  145
• On-Site Upgrade

  146
• Important Things to Do After Upgrading to an RCTUE/F Processor

  147
• DK424 Release 4.0 Upgrade Procedure

  150
• Upgrading Strata DK Systems to DK424 Release 4.0

  151
• DK424 Release 4.0 Upgrade Programming Example

  154
• Cabinet Station Port Counting Before/After Release 4.0 Upgrade

  154
• System/Station Administration Screen Before/After Release 4.0 Upgrade

  155
• Program Changes Before/After Release 4.0 Upgrade

  157
• Index

  161
• Baud Rate

  300
• Baud Rate

  300