Philips 6900 User Manual

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Philips Lifeline 6900/6800/AT Series User’s Manual
Tr
oub
leshooting
How to Respond to Announcements
Announcement
What to Do
“Personal Help 
Button, code ####, 
requires service.”
The battery in the Personal Help 
Button (or another device) is 
low and needs to be replaced by 
Lifeline. Lifeline will contact you to 
arrange the replacement.
“Your phone line  
is not connected.  
Please check the 
phone cord.”
Check to confirm that the unit is 
plugged into an active phone jack.
“A phone is off the 
hook. Please check 
other phones in your 
home.”
Make sure that all phones in the 
home are hung up.
“No power is detected. 
Please check the 
power cord.”
Confirm that the power cord is 
plugged in and that the outlet is not 
controlled by a light switch.
“Unit battery low.”
Confirm that the power cord is 
plugged in and that the outlet is  
not controlled by a light switch.  
Lifeline will contact you.