Sennheiser SK 300 User Manual

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If a problem occurs ...
30
If a problem occurs ... 
If a problem occurs that is not listed in the above table or if
the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Problem
Possible cause
Possible solution
Bodypack 
transmitter 
cannot be 
operated, 
Locked
” 
appears on 
the display 
panel
Lock mode is 
activated
Deactivate the lock 
mode (see page 12).
No opera-
tion indica-
tion
Batteries are flat 
or accupack is flat
Replace the batteries or 
recharge the accupack 
(see page 8).
No RF signal 
at the 
receiver
Bodypack trans-
mitter and 
receiver are not 
on the same 
channel
Set the bodypack 
transmitter to the same 
channel as the receiver.
Synchronize the body-
pack transmitter 
with the receiver
(see page 27).
Transmission 
range is exceeded
Reduce the distance 
between bodypack 
transmitter and 
receiving antennas.
Increase the trans-
mission power 
(see page 25).
RF signal is 
deactivated 
(“
RF Mute
“)
Activate the RF signal 
(see page 13).
RF signal 
available, 
no audio 
signal,
MUTE
” 
appears on 
the display 
panel
Bodypack trans-
mitter is muted 
(
MUTE
)
Cancel the muting
(see page 13).
Receiver’s squelch 
threshold is 
adjusted too high
Reduce the squelch 
threshold setting on 
the receiver.
Bodypack trans-
mitter doesn’t 
transmit a pilot 
tone
Activate or deactivate 
the pilot tone transmis-
sion (see page 25).
Audio signal 
has a high 
level of 
background 
noise or 
audio signal 
is distorted
Bodypack trans-
mitter’s sensi-
tivity is adjusted 
too low/too high
Adjust the input 
sensitivity 
(see page 20).