3com 520 User Manual

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3Com provides easy access to technical support 
 
information through a variety of services. This 
 
appendix describes these services.
 
On-line Technical Services
 
3Com offers worldwide product support seven days 
 
a week, 24 hours a day, through the following 
 
on-line systems:
 
3Com Bulletin Board Service (3ComBBS)
 
World Wide Web site
 
3Com Bulletin Board Service 
 
3ComBBS contains patches, software, and drivers for 
 
all 3Com products, as well as technical articles. This 
 
service is available via modem or ISDN seven days a 
 
week, 24 hours a day.
 
Access by Modem
 
 To reach the service by modem, 
 
set your modem to 8 data bits, no parity, and 1 stop 
 
bit. Call the telephone number nearest you:
 
Access by ISDN
 
 ISDN users can dial-in to 3ComBBS 
 
using a digital modem for fast access up to 56kbps. 
 
To access 3ComBBS using ISDN, dial the following 
 
number: 
 
(1)
 
 
 
(408) 654 2703
 
Country
 
Data Rate
 
Telephone Number
 
Australia
 
up to 14400 bps
 
(61) (2) 9955 2073
 
France
 
up to 14400 bps
 
(33) (1) 69 86 69 54
 
Germany
 
up to 9600 bps
 
up to 9600 bps
 
(49) (89) 627 32 188
 
(49) (89) 627 32 189
 
Hong Kong
 
up to 14400 bps
 
(852) 2537 5601
 
Italy (fee required)
 
up to 9600 bps
 
(39) (2) 273 00680
 
Japan
 
up to 14400 bps
 
(81) (3) 3345 7266
 
Singapore
 
up to 14400 bps
 
(65) 534 5693
 
Taiwan
 
up to 14400 bps
 
(886) (2) 377 5838
 
U.K.
 
up to 14400 bps
 
(44) (1442) 278278
 
U.S.
 
up to 14400 bps
 
(1) (408) 980 8204
Rc.bk : TECHSUPP.FRM  Page 1  Thursday, July 10, 1997  9:53 AM