Logitech 1100i User Manual

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When you start an Activity, the Harmony 1100i sends out commands to turn your devices 
on and sets them to the right input. However, if someone walks between your Harmony 
1100i and the TV when you press Watch TV, or you’re too far away from the system 
when you start an Activity, or the remote isn’t aimed at your entertainment system, the 
command may not reach the device. This causes the device to not respond and your 
Harmony 1100i becomes “out of sync” with your devices. The Help feature guides you 
through a series of questions to help you fix the problem and bring your devices back “in 
sync” with your remote. 
Using the Help button
Before using the Help button, make sure you’ve addressed the cause 
of the problem, such as removing any obstacles from the line of sight.
To use the Help feature to get your Harmony 1100i back “in sync” with your 
entertainment system, on the Harmony remote screen:
Press the 
1. 
Help button.
Answer the questions on the Harmony 1100i screen by selecting 
2. 
Yes or No
Based on your answers, the Harmony 1100i re-sends the necessary commands to 
synchronize the power and input settings for that Activity.
When you complete this process, the Harmony 1100i is back “in sync” with your devices.