Philips DCR 2021 User Manual
EN
Please be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of the receiver, please consult the
relevant section of this manual, including this Troubleshooting section. If the problem
cannot be solved, call your dealer or a customer service adviser.
Should you experience any difficulties with the operation of the receiver, please consult the
relevant section of this manual, including this Troubleshooting section. If the problem
cannot be solved, call your dealer or a customer service adviser.
The LED on the front panel
does not light up.
does not light up.
No sound or picture but the
front panel LED is lit in red.
front panel LED is lit in red.
No sound or picture but the
front panel LED is lit in orange.
front panel LED is lit in orange.
No sound or picture but the
front panel LED lit in green.
front panel LED lit in green.
The remote control does not
operate your receiver.
operate your receiver.
The picture appears frozen
and the remote control does
not operate your receiver.
and the remote control does
not operate your receiver.
On-screen display working
but there is no reception
but there is no reception
Faulty power supply
Receiver in “low power”
Receiver is in standby
Poor signal
Receiver in TV mode
Poor SCART connections
You have changed your remote
control batteries.
control batteries.
Poor reception/signal
Check that the power cord with
AC adapter is correctly connected.
Disconnect this cord and reconnect
it to ensure it is in place.
AC adapter is correctly connected.
Disconnect this cord and reconnect
it to ensure it is in place.
Check that the power is available at
the wall socket.
the wall socket.
Press
on the front panel.
Press P+, P-, or any number key of
the remote control.
the remote control.
Check the connections at the wall
socket and receiver.
socket and receiver.
Check signal quality using the Scan
item of the Premiere menu.
item of the Premiere menu.
Press TV/STB on the remote
control once or twice.
control once or twice.
Check the SCART connections.
Make sure the receiver is on.
Make sure you are pointing the remote
control at the receiver front panel.
control at the receiver front panel.
Check the batteries in your remote control.
Check that the receiver and remote
control configurations match: refer
to paragraph 11.2.2.
control configurations match: refer
to paragraph 11.2.2.
Try setting your remote control
again as described in paragraph 11.2.
again as described in paragraph 11.2.
Press
on the receiver front
panel for at least 5 seconds.Your
settings will not be lost. Release the
button and wait for the LED to
turn either red for “low power”,
orange for standby, or green for TV
mode respectively.You can then
continue with normal operation.
settings will not be lost. Release the
button and wait for the LED to
turn either red for “low power”,
orange for standby, or green for TV
mode respectively.You can then
continue with normal operation.
Check the installation.
12 Troubleshooting
Problem
Possible cause
Action
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