Health O Meter 2000KL User Manual

 

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What does the Warranty Cover? 
Pelstar LLC scales are warranted from date of purchase against defects of materials or in 
workmanship for a period of three (3) years. If product fails to function properly, return the 
product, freight prepaid and properly packed to Pelstar. See “To Get Warranty Service” below for 
instructions. If manufacturer determines that a defect of material or in workmanship exists, 
customers' sole remedy will be repair or replacement of scale at no charge. Replacement will be 
made with a new or remanufactured product or component. If the product is no longer available, 
replacement may be made with a similar product of equal or greater value. All parts including 
repaired and replaced parts are covered only for the original warranty period. 

The original purchaser of the product must have proof of purchase to receive warranty service. 
Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or 
any way change the terms and conditions of this warranty. 

Your warranty does not cover normal wear of parts or damage resulting from any of the 
following: negligent use or misuse of the product, use on improper voltage or current, use 
contrary to the operating instruction, abuse including tampering, damage in transit, or 
unauthorized repair or alternations. Further, the warranty does not cover Acts of God, such as 
fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may 
also have other rights that vary from country to country, state to state, province to province or 
jurisdiction to jurisdiction. 
To get Warranty Service 
Make sure you keep your sales receipt or document showing proof of purchase. 
Call 1 (800) 638-3722 or 1 (708) 598-9100 to receive a return authorization number. Attach 
proof of purchase to your defective product along with your name, address, daytime telephone 
number and description of the problem. Carefully package the product and send with shipping 
and insurance prepaid to: 
 
Pelstar LLC 
Attention R/A#_____________ 
Repair Department 
7400 W. 100th Place 
Bridgeview, IL 60455 
 
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or 
replacement costs will be provided to you for approval prior to servicing or replacing.