Pitney Bowes N500 User Manual

Page of 29
23
Integra™ 5 User Guide
Probable
Symptom
Cause
Recommendation
Blank screen.
A. Sleep mode.
Touch the weight platform.
B. Scale power supply
Check power supply is firmly connected
unplugged.
at each end. Remove plug from wall
outlet, wait 10 seconds; reconnect.
C. Rate card not firmly
Disconnect power, remove card, rub a
in slot.
pencil eraser over the gold contacts to
clean them, insert card as directed on
pg. 26, reconnect power.
Scale does not
Interference with
Press Zero key.
return to zero.
scale platter.
Scale displays
Out of calibration or
Check for foreign matter under scale
zero wgt only.
mechanical inter-
platform. Call the Diagnostic Center.
ference.
Scale display does
Platform incorrectly
Ensure platform correctly seated. Check
for not reach five
seated or mechanical
foreign matter under platform.
pounds.
interference.
Inconsistent
A. Air currents moving
Move scale to another location.
weights.
across platform.
B. Platform or item
Clear area around scale.
being weighed touching
another object.
C. Vibrations affecting
Turn on vibration filter.
scale.
Decimal point on
Low funds in meter.
Refill meter.
postage amount is
blinking.