BlackBerry 9370 User Manual

3. Select the Display Closed Captions checkbox.
4. If necessary, change the Appearance field, Position field, and Font Scale field.
5. Press the 

 key > Save.

The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone model 
and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the 
Email Preferences screen.
If your email account uses a BlackBerry Enterprise Server, your organization might not have set up some features or might 
prevent you from using some features or options. If your administrator has set an option for you, a lock indicator appears 
beside the option field.
For more information about the features that are available on your smartphone, contact your wireless service provider or 
administrator, or visit 

.

Your BlackBerry smartphone or media card might not have enough available storage space to store media files.
Try the following actions:
• If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone.
• If you're trying to save a media file on your media card, delete old media files.
• In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than smaller 

pictures.

• In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage 

space than smaller videos.

Try the following actions:

• If you're trying to open a media file on your BlackBerry smartphone and your smartphone is connected to your computer, 

disconnect your smartphone from your computer.

User Guide

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