Virgin Mobile 836182001579 User Manual

User Guide

11

To shop for accessories for your phone, visit 
www.virginmobileusa.com or 
kyocera.superiorcommunications.com.

Before using your phone, you need to activate 
its service with payLo by Virgin Mobile. To 
activate your payLo by Virgin Mobile account:
•

Go  to  www.virginmobileusa.com and 
click on Activate, or

•

Call Virgin Mobile At Your Service at 
1-888-322-1122.

To activate your payLo by Virgin Mobile 
account, you need your phone’s serial number.
From Phone Info, select My Number to find 
your phone’s serial number.
You can also dial ##6343# from the main 
screen to display your phone’s serial number.

Once you have activated your account, you 
need to program your payLo by Virgin Mobile 
phone number into your phone. When ready, 
follow these steps:
1. Turn on your phone.
2. Dial ##847446#.
3. Select Activate.
4. When your phone connects to the network, 

select Get Started Now! at the prompt.

5. When your phone displays your new payLo 

by Virgin Mobile phone number, write it 
down.

6. Select Restart To Use to complete the 

activation process. Your phone restarts by 
itself.

It may take a couple hours for payLo by Virgin 
Mobile to set you up on their network. They 
will send you a text message to let you know 
when you can start making calls. It may also 
take up to 4 hours for Downloads, Voicemail, 
and Top-Up features to work.