T-Mobile 4G User Manual

1

2

SERVICE ACTIVATION

If you are a new T-Mobile

®

 customer and 

your service has not been activated, simply 

call Customer Care at 1-800-937-8997 

from your landline phone and a T-Mobile 

Activations representative will assist you. 

You will need the following information when 

activating service:

n

 

Service Agreement and agent 

code on your Agreement

n

 

Your name, home address, home 

phone, and billing address

NOTE: For business and government 

accounts, please provide the name of 

your company or government agency, 

address, and tax ID.

n

 

Your Social Security number, current 

driver’s license number, and date 

of birth for credit check purposes

n

 

Your choice of T-Mobile rate plan and 

services (see www.t-mobile.com for 

latest plan information)

n

 

SIM serial number and IMEI number 

(located on the box bar code label)

By activating service, you acknowledge that 

you have read, understand, and agree to 

be bound by each of T-Mobile’s Terms and 

Conditions and your Service Agreement.

INTRODUCING YOUR PHONE

Charger/ 

USB port

Headset

port

Power/

Lock key

Volume 

keys

Home 

key

Back 

key

Quick Search 

key

Menu key

Status Bar

Drag down  

to view 

notifications