Sprint Nextel IS User Manual
Get Started
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If required, PRL Update and Firmware Update screens are displayed. Complete the
onscreen instructions to update your phone.
onscreen instructions to update your phone.
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If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on Your Computer
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and follow the instructions to activate your phone.
Activate on Your Phone
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Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically
attempt Hands-Free Activation. Follow the onscreen prompts to complete the activation
process.
attempt Hands-Free Activation. Follow the onscreen prompts to complete the activation
process.
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If an error occurs, press ACTIVATE (left selection key) to override auto-activation and start the
manual activation wizard. Follow the onscreen prompts to complete the activation process.
manual activation wizard. Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have access
to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power button
cancels the activation process.
cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-
888-211-4727 from any other phone.
888-211-4727 from any other phone.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your
phone is activated. Always use a password to protect against unauthorized access.
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your
phone is activated. Always use a password to protect against unauthorized access.
1. Press and hold
in standby mode to dial your voicemail number.
2. Follow the system prompts to:
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Create your password.
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Record your name announcement.
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Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.