Superior Z250A User Manual

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36
Troubleshooting
You can correct most problems yourself. For more 
support go to www.sonyericsson.com/support, see 
the Important information guide or contact your network 
operator.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1
Turn the phone off and remove the battery cover.
2
Remove the battery and put it back in place.
3
Replace the battery cover and turn the phone on.
To perform a master reset
1
From standby select 
 
>
.
2
Select 
 to delete your changes 
to settings or 
 to delete your changes to 
settings, all contacts, messages, personal data, and 
content you have downloaded, received or edited. 
3
Select 
.
Remove the SIM card before handing your phone 
in for repair.
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