Sony W350 User Manual

62

Troubleshooting

 

The battery is worn out and needs to 
be replaced. See Charging the Battery 
on page 8.

No battery icon appears when I start 
charging the phone
It may take a few minutes before the 
battery icon appears on the screen.

Some menu options appear in gray
A service is not activated. Contact 
your network operator.

I cannot use SMS/text messages on 
my phone
Settings are missing or incorrect. 
Contact your network operator to find 
out the correct SMS service center 
setting. See Text Messages on page 31.

I cannot use picture messages on my 
phone
Your subscription does not include 
data capability. Settings are missing 
or incorrect. Please contact your 
network operator.

See Help in Your Phone on page 7 or 
go to www.sonyericsson.com/support 
to order settings and follow the 
instructions on the screen. See 
Settings on page 46.

How do I turn on and off T9 text input 
when writing a text message?
When you enter text, press and hold 
down 

. You will see “T9” at the 

top of the text message when T9 is 
activated.

How do I change phone language?

1

From standby select 

 

> the 

 tab >

 >

2

Select an option.

I cannot use the Internet
Your subscription does not include 
data capability. Internet settings are 
missing or incorrect. Please contact 
your network operator.

See Help in Your Phone on page 7 or 
go to www.sonyericsson.com/support 
to order Internet settings and follow 
the instructions on the screen. See 
Settings on page 46.

The phone cannot be detected by 
other devices using Bluetooth 
wireless technology
You have not turned the Bluetooth 
function on.

Make sure that the visibility is set to 
show phone. See To receive an item 
on page 50.