Sony 1271-4771 User Manual

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To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset
procedure is underway.
1
From your Home screen, tap  .
2
Find and tap Settings > Backup & reset.
3
Tap Factory data reset.
4
If you also want to erase data such as pictures and music, which is saved to
your device's internal storage, mark the Erase internal storage checkbox.
5
Tap Reset phone.
6
To confirm, tap Erase everything.
Locking and protecting your device
IMEI number
Every device has a unique IMEI (International Mobile Equipment Identity) number.
You should keep a copy of this number. If your device is stolen, your network
provider can use your IMEI number to stop the device from accessing the network in
your country.
To view your IMEI number
Remove the cover to view your IMEI number.
Open the phone dialer on your device and enter 
*#06#*
.
To view your IMEI number in the device
1
From your Home screen, tap   .
2
Find and tap Settings > About phone > Status.
3
Scroll to IMEI to view the IMEI number.
Help application
To access the Help application
1
From your Application screen, find and tap  .
2
Find and tap the required support item.
Recycling your device
Got an old device lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you’ll protect the environment, too!
Find out more about the recycling options in your region at blogs.sonymobile.com/
about-us/sustainability/commitment/overview/.
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