Toshiba Digital Telephone User Manual

Account Code Calls

Muted ringing while you are on a call indicates an incoming call. If another call comes in 
during the first call, release, transfer, or place the call on hold, then answer the second call.

➤

Press 

5HOHDVHDQG$QV

...or hold down the hookswitch for about one second.

Entered before or after a call, Account Codes (i.e., Forced, Voluntary) can be used for a variety 
of reasons including billing, tracking, and line restriction applications. Account Codes are 
recorded by the system and can, along with the details of the calls, be printed on a Station 
Message Detail Recording (SMDR) report.

Some applications require you enter an Account Code, called a Forced Account Code, before 
dialing a telephone number.

If the system is set for Verified Account Codes, station users must enter specific codes when 
entering the Forced Account Code(s) or the call does not execute. Verified Account Codes are 
established in system programming or by designated stations.

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You can bypass Forced Account Code requirements with three emergency numbers, including 
911. See your System Administrator for these numbers:

Voluntary Account Codes are usually optional. They can be entered after accessing a CO line 
or during a call, to keep track of the call for client billing purposes.

An exception is a Voluntary Account Code which is required to change the Toll Restriction 
classification of your station. The code gives you access to telephone numbers outside your 
usual dialing area and must be entered prior to dialing the telephone number. As an example, if 
your station is restricted to local area calls, you can make out-of-state calls by using a 
Voluntary Account Code set in system programming.

If the system is set for Verified Account Codes, station users must enter specific codes when 
entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report.

1)

 

911

2)

_______

3)

_______