Motorola StarTAC User Manual

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118
I tried to place a 
call and received a 
fast busy signal.
This sound means that the cellular system did not 
process your call. For example, the cellular system may 
be overloaded with call attempts. To redial the number, 
press
 æ
 before ending your call attempt, or press
 
º
 and try the call again later. (See “Redialing a 
Number” on page 32 for more information on redialing.)
I tried to place a 
call and received 
an alternating 
high/low tone.
This sound means your call did not reach the cellular 
system. You may have dialed the number too soon after 
turning the phone on. Wait until the “NS” light stops 
blinking before placing a call.
An alternating tone may also indicate that your phone’s 
signal is blocked. Make sure you’re clear of any 
obstructions such as bridges, parking garages, or tall 
buildings.
I tried to listen to 
my Voice Mail (or 
use a paging 
service, a calling 
card, etc.) but 
nothing happened.
You have probably turned off the Scratchpad tones. 
Place your call, enter the access numbers when 
prompted by the recording, then press 
‰ æ
. To 
avoid this problem in the future, follow the directions 
“Turning Scratchpad Tones On and Off” on page 74 to 
turn the Scratchpad tones on.
My phone was 
stolen. What 
should I report and 
to whom?
Report a stolen phone to the police and to your service 
provider (the company that sends you your monthly 
cellular service bills).
I tried to place a 
calling card call 
using the internal 
Phone Book, but it 
didn’t work.
You may have turned off your Scratchpad tones. Follow 
the directions in “Turning Scratchpad Tones On and Off” 
on page 74 to turn the Scratchpad tones on. 
Check that you stored your calling card information in 
the correct order, and make sure the groups of numbers 
are separated by pauses. The easiest way to correct the 
sequence may be to start from scratch. Follow the 
instructions on “Storing Calling Card Information” on 
page 55, enter your calling card information again, and 
store it in the same memory location as your previous 
attempt.
Also keep in mind that when using your calling card, you 
must enter the number you are calling with the area 
code, but without the initial “1.” Check with your long 
distance carrier for details on using your calling card.
Question
Answer
TDMA.book  Page 118  Friday, April 7, 2000  4:45 PM