Handspring 300 User Manual

Section 10

Palm™ Desktop software 
will not install successfully.

Disable any anti-virus software, close any open 
applications or utilities, and then perform the installation 
again.

If you are installing on a computer at your workplace, 
make sure your System Administrator grants you the rights 
to install software.

If you are still having problems installing the Handspring 
software, try these steps:

1. Download the latest version of the software from 

the Customer Support or Product Support 
section of www.sprintpcs.com.

2. Restart your computer in “safe mode.” In most 

versions of Windows you can do this by pressing 
F8 on the keyboard as the computer boots. 

3. Install the file you downloaded in step 1. If the 

installation finishes, restart your computer in 
the normal operating mode and start using 
Palm Desktop software.