Motorola 031431a User Manual
Troubleshooting - 155
Troubleshooting
Check these questions first if you have problems with your handset:
Question
Answer
Is your battery
charged? Do
you see
6
in
the display?
The battery level indicator should
have at least one segment showing
(
7
). If it does not, recharge your
Do you have a
valid SIM card
inserted in your
handset?
If necessary, turn off your handset
and make sure that you have inserted
a valid SIM card (see page 16).
Does the
handset have a
signal? Do you
see
j
in the
display?
The signal strength indicator should
have at least one segment showing
(
1
). If it does not, move to an area
with a stronger signal to use your
handset.
Is the earpiece
volume too
low?
While on a call, press the top of the
S
key.
Is the other
party unable to
hear you?
Your handset may be muted. Press
UNMUTE
(
+
) if necessary to unmute
the handset.
Also, make sure that your handset’s
Also, make sure that your handset’s
microphone is not blocked by its
carrying case or a sticker.