Polycom 300 and 310 User Manual

Polycom VVX 300 and 310 Business Media Phones

User’s Guide

Version 5.0.0

Polycom, Inc.

To reject an incoming call:

» From the Incoming Call window, press Reject. You can also reject an incoming call from Lines and

Calls view.

The call goes directly to voicemail.

Forwarding Incoming Calls

You can forward incoming calls to another person without answering the call.

To forward an incoming call to another person:

1 While your phone rings, press Forward.

2 From the Call Forwarding screen, enter the forwarding number and press Forward.

Power Tip: Other Ways to Forward Calls

You can also set up your phone to forward all incoming calls to another person (see

), or forward all calls from a certain contact to another person (see

Managing Active Calls

When you’re in a call, you can do the following:



Hold the call.



Transfer the call to another person.



Set up a conference call with the person you’re talking to and another person.

Holding Calls

You can place any active call on hold. A held call displays in Calls and Lines view, as shown next.

Figure 12: Viewing Held Calls in Calls and Lines View

To hold a call:

» From Lines or Calls view, press Hold

. If you’re in Calls view, highlight the call, and press Hold.