Panasonic EB-X800 User Manual

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176
Troubleshooting
Problems
Should any problem persist, contact your dealer.
Problem
Cause
Remedy
Phone will not 
switch on.
Check that the battery is fully 
charged and correctly connected 
to the phone.
Press and hold [,] for at least 
2 seconds.
Extremely 
short battery 
life for a new 
battery.
The network you 
are using and the 
condition of the 
battery can affect 
battery life.
Short battery 
life for an old 
battery.
The battery has 
worn out.
Replace with a new fully charged 
battery.
The battery 
level indicator 
does not 
appear and the 
phone cannot 
be switched on 
when charging.
The battery is not 
attached to the 
phone or the battery 
has been deeply 
discharged.
Leave the phone charging the 
battery for a few minutes before 
the battery level indicator appears 
and attempt to switch the phone 
on.
Battery fails to 
charge.
The battery is not 
attached to the 
phone.
Ensure the battery is fitted to the 
phone prior to commencing 
charging.
The battery was 
connected to the 
phone after the 
Travel charger was 
connected.