Panasonic EB-G51E User Manual

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74
 Trou
ble
s
hoo
ting
Troubleshooting
Should any problem persist contact your dealer.
Problem
Cause
Remedy
Phone will not switch on.
Check that the battery is fully charged and 
correctly connected to the phone.
Extremely short battery life for a 
new battery.
The network you are using and the condition 
of the battery can affect battery life.
Short battery life for an old 
battery.
The battery has worn out.
Replace with a new fully charged battery.
The charging indicator does not 
light, the battery level indicator 
does not appear and the phone 
cannot be switched on when 
charging.
The battery is not attached to the phone or 
when the battery has been deeply 
discharged the phone will take a short time 
until the indicator lights.
Leave the phone charging the battery for a 
few minutes before the indicator is lit and 
attempting to switch it on.
Battery fails to charge.
The battery is not attached to the phone.
Ensure the battery is fitted to the phone prior 
to commencing charging.
Battery has been connected to the phone 
after the Fast Travel Charger has been 
switched on.
Calls cannot be made.
The phone is locked.
Unlock the phone.
Outgoing calls are barred.
Disable the outgoing call barring or barred 
dial.
The phone is not registered to a network.
Move to a coverage area and operate your 
phone after it has registered with a network.