Palm TREOPROBLKSPT User Manual

Windows Media Player 10 or later. On your computer, uninstall Microsoft ActiveSync 
(Start > Settings > Control Panel > Add or Remove Programs). Then put your 
smartphone in Setup Mode and reinstall the software (see “Switching Between Sync 
Mode and Setup Mode” on page 46).

Make sure the appointments are assigned to the correct time zone. (If not, change the 
time zone. If yes, then continue to the next step.)

Make sure that you installed the desktop software that came with your Treo Pro 
smartphone. If you're not sure whether this software is installed, reinstall it. 

Open Microsoft Office Outlook and correct the wrong entries.

Manually enter any information you’ve added to your smartphone since the last time 
you synchronized.

Synchronize your smartphone and your computer.

Do one of the following: 

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Windows XP computer: Right-click the gray ActiveSync 

 icon in the taskbar, and 

select Connection Settings.

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Windows Vista computer: Click Start > All Programs > Windows Mobile Device 
Center. Select Connect without setting up your device, and then select Connection 
settings.

Make sure your computer is set up for synchronization (see “Setting 
Up Your Computer for Synchronization” on page 44).