Panasonic EB-TX310 User Manual

76 Before Requesting Help

Battery will not 
recharge

The ambient air 
temperature exceeds 
104°F (40°C) or is less 
than 32°F (0°C).

Lower or raise the air temperature; 
allow the phone to cool off or warm up 
before recharging.

Contact between your 
battery and recharger is 
incomplete. 

Disconnect your charger from the 
phone and then try reconnecting it. 

The battery has not been 
charged for a long time 
and has been deeply 
discharged.

Attempt to recharge the battery. It 
may take a few minutes for recharging 
to begin. If the battery will not 
recharge, replace it.

The battery is defective.

Replace the battery.
Note: It’s normal for a battery to 
slowly lose its ability to hold a charge.

No Service is 
displayed

Signal is too weak.

Move to another location, or wait a 
few minutes if you are traveling in an 
automobile.
If you are in a building, move near a 
window or go outside to send or 
receive calls.
Note: If you know you are in a cellular 
service area and the phone continues 
to indicate No Service, contact your 
wireless service provider.

Unable to receive 
calls

Phone is off.

Turn phone on.

Security features may be 
set so that the phone will 
not receive calls.

Check Security Options settings. (See 
“Call Lock” on page 60 for more 
information.)

Answer Options setting is 
set to use 

 

to 

answer a call.

Press 

 

to answer a call or 

change the Answer Key setting to 
Any Key. (See “Answer Key Options” 
on page 22.) 

Service is not activated.

Contact your wireless service 
provider.