BlackBerry 1 User Manual

Page of 17
FAQs
What sounds can I set for BBM?
BBM uses the current sound settings for your device. You can change the volume to adjust how loud the classic BBM tone 
plays, or select options like Vibrate or Silent in the settings for your device.
If you don't hear a sound or vibration when receiving a ping, check your sound settings to see whether your device is set to 
Silent.
What emoticons can I use?
BBM includes different emoticons that you can use in your chats and status updates. You can type a 2-digit country code 
in asterisks to add a flag icon to your message, such as typing *CA* to add 
.
BBM can also display certain emojis, which are special emoticons created for Japanese electronic messages and 
webpages. Your contacts might not be able to see emojis that you copy and paste from a website into BBM.
Why don't all of my BBM contacts have 
profile pictures?
If some of your contacts don't set a profile picture in BBM, you won't see a picture for them in chats or in your list of BBM 
contacts.
Why can't I add a contact?
The person might not have BBM setup yet. If you invite a contact who has BBM but your invite is still pending, the person 
might not have responded to your invitation or the person might have ignored your invitation.
To view your pending invitations, complete the following:
1. Tap 
 > 
.
2. Tap Sent.
If an invitation remains in your Sent list for a long time, you can delete it. Just touch and hold the invitation and tap 
.
User Guide
FAQs
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