Avaya 9500 Series User Manual

Calls to your extension can be rerouted to your voicemail mailbox if you do not answer the call within a set number of
rings, the default being 3 rings. This is called VMS Cover. The number of rings used for your extension is set by your
system administrator. 

· If an extension has 

 and VMS Cover active, a covered calls ring at the covered extension for the

specified number of Call Coverage Rings. It will then start ringing the covering extension. If the covering extension
does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the
specified number of VMS Cover Rings. The count of VMS cover rings starts when the covered extension initially
begins to ring. If the covering extension has 

 active, the call is routed immediately to the voice

mailbox of the extension that activated Call Coverage. 

· Users with VMS Cover turned on can activate 

 to send ringing calls immediately to their voice

mailbox.

· Note that when your voicemail cover is off, you can still access the messages in your mailbox and other users can

still use forwarding to send messages to your mailbox. 

1. Press the Admin soft key on the display.

· During a call, press the 

 PHONE button to display the Admin soft key option. If you access phone

administration during a call, only the   SPEAKER,   MUTE and 

 HEADSET buttons still affect the

connected call. 

2. Use the 

 up or down 

 arrow buttons to scroll to Telephone Programming. Press Select.

3. Press the programmable button you want to change. Alternatively:

· Use the 

 up or down 

 arrows to scroll to Button Programming. Press Select.

· At the Button: prompt press the button to edit or enter from the button number.

4. The current setting of that button is displayed. 

3. Press Program and either dial #15 or use the 

 up or down 

 arrow buttons to scroll the display to VMS Cover

and press Select. 

4. The current setting of the button will now be set to VMS Cover. 

· Exit phone administration by pressing the 

 PHONE button. Alternatively use the Back button to move to

another menu. 

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