Avaya 9500 Series User Manual

The contacts directory contains system directory number, systems users and hunt groups and your own personal contacts.
 

This menu is accessed by pressing the 

 key. It is used to display names and numbers that you can then use for

making calls. 

The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of
all the other users and groups on the phone system. 

1. Access the contacts directory:

a. Press the 

 CONTACTS key. The directory menu is displayed. 

b. Use the   left and right   arrow keys to select which type of directory entries you want displayed. 

· All 

All directory entries. 

· Personal 

Your personal speed dials. 

· External 

The system speed dials. 

· Users 

The names and numbers of other users on the telephone system. 

· Groups 

The names and numbers of hunt groups on the telephone system. 

c. Either press the List soft key to display all the directory entries or start dialing the name to display only

matching entries. 

d. Use the 

 up and down 

 arrow keys to scroll through the matching entries. To return to the start to match a

different directory selection, press the Clear soft key. 

2. When the required entry is displayed, press Details to display the name and number. 

3. Use the 

 up and down 

 arrow key to switch between the name and the number. 

4. The range of soft keys available will depend on the type of directory entry: 

·

 

Make a call to the stored number.

· Back 

Go back to the directory listing. 

· More 

If the contact is one of your personal directory entries, the More soft key will be present to allow you to access
the options below. It is also present for external directory entries if you are a system administrator (either of t
he first two extensions on the system). 

·

 

Edit the name and number. 

·

 

Delete the name and number. 

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