Archos 50 User Manual

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Troubleshooting
My phone is frozen or cannot switch on
Check the battery contacts, remove and reinstall 
your battery, then turn your phone on. Check the 
battery power level, charge for at least 20 minutes.
My phone cannot connect to a network or “No 
service” is displayed
Try connecting in another location. Verify the 
network coverage with your operator. 
Unable to make outgoing calls
Make sure your phone is connected to a network, 
and the network is not overloaded or unavailable.
Unable to receive incoming calls
Make sure your phone is switched on and 
connected to a network (check for overloaded or 
unavailable network). 
SIM card PIN locked
Contact your network operator to obtain the PUK 
code (Personal Unblocking Key).
To configure a new 3G network:
On your device, tap Settings.
Select Wireless & networks > More... > Mobile 
networks.
Select Network settings. In Network operators, 
select your operator. In Access Point Names, 
select the correct access point name and enter the 
exact connection parameters provided by your 
3G provider. 
ARCHOS_50_Platinum_book_quick.indd   18
11/06/2013   17:54:09