Apple A1241 User Manual

Set up your email account directly on iPhone instead of syncing it from iTunes. 

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In Settings, choose “Mail, Contacts, Calendars,” tap Add Account and enter your 
account information. If iPhone is unable to locate your service provider’s settings 
when you enter your email address, go to www.apple.com/support and search for 
HT1277 to get additional help in setting up your account.
Turn iPhone off, then turn it on again. Press and hold the Sleep/Wake button on top 

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of iPhone for a few seconds until a red slider appears, and then drag the slider. Then 
press and hold the Sleep/Wake button until the Apple logo appears.
Turn off Wi-Fi so iPhone is connecting to the Internet via the cellular data network. 

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In Settings, choose Wi-Fi and turn off Wi-Fi. 

For additional troubleshooting information, go to www.apple.com/support and search 
for TS1426. If you still can’t receive email, you can call an Apple Expert (not available in 
all countries). Go to www.apple.com/support/expert for information. If Apple Expert 
is not available in your country, get a free GMail, Yahoo!, or AOL account and try 
forwarding your mail to that account.

The file type may not be supported. iPhone supports the following email attachment 
file formats:

Microsoft Word

Microsoft Word (XML)

webpage

webpage

Keynote

Numbers

Pages

Preview, Adobe Acrobat

Microsoft PowerPoint

Microsoft PowerPoint (XML)

Rich Text Format

text

contact information

Microsoft Excel

Microsoft Excel (XML)

Troubleshooting