Sharp AL-1035-WH A User Manual

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TROUBLESHOOTING
SOFTWARE INSTALLATION PROBLEMS
If the software is not installed correctly, please check the following items on your computer.
The driver cannot be installed
 (Windows 2000/XP/Vista/7) 
If you can not install the driver in the Windows 
2000/XP/Vista/7 system, please check your computer 
settings according to the following steps.
1
Click the "Start" button and then click 
"Control Panel".
In Windows 2000, click the "Start" button, select 
"Settings" and then click "Control Panel".
2
Click "Performance and 
Maintenance", and then click 
"System".
• In Windows 2000, double click the "System" 
icon.
• In Windows Vista, click "System Maintenance" 
and then click "System".
• In Windows 7, click "System and Safety" and 
then click "System".
3
Click the "Hardware" tab and then 
click the "Driver Signature" button.
• In Windows Vista, click "Change Settings", if a 
message window appears asking for your 
confirmation, click "Continue". Click the 
"Hardware" tab again and then click "Windows 
Update Driver Settings".
• In Windows 7, click "Change Settings", if a 
message window appears asking for your 
confirmation, click "Continue". Click the 
"Hardware" tab again and then click "Device 
Installation Settings".
4
Confirm "What action do you want the 
Windows to take?" ("File signature 
verification" in Windows 2000).
If the "Block" option is selected, the driver can not 
be installed. Select the "Warning" option and then 
install the driver according to 
.
• In Windows Vista, the "Windows Update Driver 
Settings" window will appear.
• In Windows 7, the "Device Installation Settings" 
window will appear.
The Plug and Play window does not 
appear.
If the Plug and Play window does not appear when you 
connect the machine to your computer with USB cable 
and turn on the machine power, please check whether 
the USB port is available according to following steps.
1
Click the "Start" button, click "Control 
Panel", and then click "Performance 
and Maintenance".
• In Windows 2000, click the "Start" button, select 
"Settings" and then click "Control Panel".
• In Windows Vista, click the "Start" button and 
select "Control Panel" and then select "System 
and Maintenance".
• In Windows 7, click the "Start" button and select 
"Control Panel" and then select "System and 
Safety".
2
Click "System", click the "Hardware" 
tab and then click the "Device 
Manager" button
The "USB controller" will appear in the device list.
• In Windows 2000, double click the "System" 
icon, click the "Hardware" tab and then click the 
"Device Manager" button.
• In Windows Vista, click "Device Manager", if a 
message window appears asking for your 
confirmation, click "Continue".
• In Windows 7, click the "Device Manager" 
button directly.
3
Click the 
 icon in the "Universal 
Serial Bus controllers".
Two items shall be displayed: your controller 
chipset type and root hub. If these items appear, 
you can use the USB port. If a yellow exclamation 
mark appears in the "Universal Serial Bus 
controllers" or the "Universal Serial Bus 
controllers" does not appear, you shall check 
your computer manual to solve the USB problem 
or contact your computer manufacturer.