Western Digital WDBABX0000NBK-NESN User Manual

WD TV Live Streaming Media Player

User Manual

SYSTEM MAINTENANCE – 203

System Maintenance

The system software of your media player can be upgraded to the latest release, 
which can improve support for media file playback and includes bug fixes and 
product enhancements. To ensure that you receive the latest update, we 
recommend registering your product at 

.

This chapter describes how to upgrade the system firmware and perform simple 
troubleshooting. If you encounter an error message, refer to the “Common Error 
Messages” on page 208 for possible corrective action. 

Solutions to more serious problems may require contacting your dealer or an 
authorized service center for assistance. For more information, refer to “WD Service 
and Support” on page 2. 

Firmware is an important set of instructions that tells your media player how to 
operate, what the interactive screens look like, and how to do what you tell it to do. 
Upgrading the firmware is important because WD is always developing newer, faster, 
and more efficient ways of doing things that your media player needs to know.

Important: Make sure the media player’s AC power adapter remains 
connected during the firmware update. A power disruption during the 
update process can corrupt the system firmware. Also, make sure that you 
do not unplug the USB storage device if doing a manual update.

The New Firmware menu appears in the media player’s Home screen when updated 
firmware becomes available, providing the option to automatically upgrade the 
firmware.

Note: You must have Auto Detect New Firmware set to On to automatically upgrade firmware. See