Polaroid PDU-0743 User Manual

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Troubleshooting
If you suspect there is something wrong with the DVD player, immediately turn off the power.  Disconnect the 
power connector and check that there is no smoke or excessive heat coming from the unit.
Never open or try to repair the unit yourself.  There are no user serviceable parts inside.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The player cannot play
The disc cover may not be 
closed.
There may be no disc in the 
DVD drive.
The disc may not be put in the 
right way.
The disc may be dirty or warped.
The player’s region code may 
not be the same as the disc’s 
region code.
There may be water on the lens.

Close the disc cover.
Put a disc in to the DVD drive.
Put the disc in with the label side 
up.
Clean or change the disc.
Make sure the player’s region 
code is the same as the DVD’s 
region code.
Remove the disc and keep the 
player turned off for at least two 
hours.



There is no sound
The system connection may be 
incorrect.
The speakers may be turned 
down.
The sound setup of the DVD 
may  be incorrect.
The disc may be dirty or warped.
Connect the system correctly.
Turn on the speakers.
Setup the sound of the DVD 
correctly.
Clean or change the disc.


There is no picture
The LCD may not be in correct 
video mode.
The system connectivity may be 
incorrect.
The unit may not be in AV OUT 
mode.
Choose the correct video mode.
Connect the system correctly.
Switch the AV IN/OUT on the 
right panel to OUT.


Poor AV performance
The disc may be dirty or warped.
Clean or change the disc.
The remote control does not work
There may be some obstructions 
between the remote control and 
the player.
The  remote control may not be 
pointed at the player.
The remote control battery may 
be inserted incorrectly.
The remote control batteries may 
be out of power or weak.
Remove the obstruction between 
the remote control and the 
player.
Point the remote control directly 
at the player.
Make sure the polarity of each 
battery is correct.
Replace the batteries.
Other possibilities: Static or external interference may cause the player to function abnormally.  In order to 
recover normal status, please unplug the power-supply cord and then plug it into the outlet again to reset the 
player.  If the problems still exist, please cut off the power supply and consult your service center or qualifi ed 
technician. 
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