Sony NWZ-X1061 Manual

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Troubleshooting
NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)
Troubleshooting
1
1
Troubleshooting
If the player does not function as expected, try the following steps to resolve 
the issue.
1
  Find the symptoms of the issue in the following troubleshooting tables, 
and try any corrective actions listed.
2
  Connect the player to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3
  Press the RESET button with a small pin, etc.
If you press the RESET button while operating the 
player, stored data and settings on the player may be 
deleted.
4
  Check the information about the issue in the 
Help of each software.
5
  Look for information about the issue on one of the support websites.
For customers in the USA, visit: http://www.sony.com/walkmansupport
For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit: http://support.sony-europe.com/DNA
For customers in Latin America, visit: http://www.sony-latin.com/index.crp
For customers in other countries/regions, visit:  
For customers who purchased the overseas models, visit: 
6
  If the approaches listed above fail to resolve the issue, consult your 
nearest Sony dealer.
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