Sony NW-HD5H User Manual

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Connection with the computer/SonicStage

The SonicStage 

software cannot be 

installed.

 An operating system not compatible with the 

software is used (

 All Windows applications are not closed. If you 

start the installation while other programs are 

running, a malfunction may occur. This is 

especially true for programs that require large 

amounts of system resources, such as virus-check 

software.

 There is not enough space on the hard disk of 

your computer. You need 200 MB or more free 

space. Delete the unnecessary files on your 

computer.

The installation 

appears to have 

stopped before it has 

finished.

 Check for the appearance of an error message 

beneath the installation window. Press the “Tab” 

key while holding down the “Alt” key. If an error 

message has appeared, press the “Enter” key. The 

installation will resume. If there is no message, 

the installation is still in progress. Wait for a little 

while longer.

The progress bar on 

the display of your 

computer is not 

moving. The access 

lamp of your computer 

has not lit for a few 

minutes.

 

The installation is progressing normally. Please 
wait. The installation may take 30 minutes or 
more, depending on your CD drive or system 
environment.

SonicStage does not 

start up.

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The system environment has been changed by 
updating Windows OS, etc. Consult your 
nearest Sony dealer. 

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 GB

NW-HD5.GB.2-629-002-21(1)