Panasonic SC-HT810V User Manual

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RQT6951
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do 
not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or 
the website (http://www.panasonic.com).
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www. panasonic.ca), or an 
authorized Servicentre closest to you. 
General
Page
Disc play
No power.
≥Insert the AC power supply cords and system cable securely.
14
No response when buttons 
pressed.
≥Some operations may be prohibited by the disc.
≥The unit may not be operating properly due to lightning, static electricity or some other 
external factor.
Reset procedure:
Press [
Í] to switch the unit to the standby mode and then back to ON.
Alternatively, press [
Í] to switch the unit to the standby mode, disconnect both AC power 
supply cords, and then reconnect.
≥Check that the batteries are installed correctly.
≥The batteries are depleted: Replace them with new ones.
≥Point the remote control at the remote control sensor and operate.

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2
Cannot select alternative 
languages.
≥This function depends on software availability.
≥Try selecting from the disc’s menu if one is available.
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The SETUP menu cannot be 
accessed.
≥Select “DVD” as the source.
≥Cancel all group, program and random play.
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Cannot operate the VCR.
≥Press [VCR] to switch the remote control mode to VCR.
≥The unit is in timer recording standby (“
F” is on on the unit’s display).
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Cannot operate the TV.
≥Press [TV] to switch the remote control mode to TV.
≥Check the TV maker setting.
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Cannot operate the DVD.
≥Press [DVD] to switch the remote control mode to DVD.
Television reception worsens after 
connecting the unit.
≥This can occur because the signals are being divided between the unit and the television. 
You can solve this with a signal booster, available from audio-visual suppliers. Consult your 
dealer if reception does not improve. 
Cannot eject cassette. 
≥The VCR is in timer recording standby or actually recording. If you need to eject the tape, 
press [
F] first so “F” goes out. 
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Play doesn’t start (or stops 
immediately) when you press [
1
(play). 
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥This unit cannot play discs other than the ones listed in these operating instructions.
≥This unit cannot play DVD-Video with a region number other than “1”, “ALL” or multiple 
region numbers including “1”.
≥The disc may be dirty and may require cleaning.
≥Ensure that the disc is installed with the label of the side to be played facing upwards.
≥Check that the DVD-RAM has something recorded on it.
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Cover
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No menu play.
≥This function depends on software availability.
No subtitles.
≥This function depends on software availability.
≥Subtitles are cleared from the television. Display the subtitles.
≥Subtitle position is wrong. Adjust the position.
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The position of the subtitles is 
incorrect.
≥Change the position of the subtitles with “Subtitle Position” in the on-screen icon menus.
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Soundtrack and/or subtitle 
language is not the one selected 
with the SETUP menus.
≥This function depends on software availability.
Cannot change angle.
≥This function depends on software availability. Even if a disc has a number of angles 
recorded, these angles may be recorded for specific scenes only. 
Cannot add markers.
≥You cannot add markers while playing a play list or if the disc’s play time doesn’t appear on 
the unit’s display.
There are already markers. 
[RAM]
≥The unit reads and displays the markers added with a DVD video recorder. You can clear them 
but reappear when you switch the unit to standby, change the source, or open the disc tray.
Marker numbers I added are 
different when I call them up. 
[RAM]
≥The unit numbers markers by time so they change when you add and delete them.
Cannot select random or program 
play.
≥You cannot select random or program play with some DVD-Video.
Folders deeper than the eighth 
layer on a data CD are not 
displayed correctly.
≥Folders deeper than the eighth layer are displayed as the eighth layer.
You have forgotten your ratings 
password.
Reset all the SETUP settings to 
Factory Preset.
≥While stopped and “DVD” is the source, press and hold [6
6/REW], [1 PLAY] (DVD) 
and [
<DVD OPEN/CLOSE] on the main unit for about 3 seconds until “Initialized” 
disappears from the television. Turn the unit off and on again.
All settings will return to the default values.
The unit doesn’t play the data type 
(WMA/MP3 or JPEG) selected in 
“Mixed Disc—Audio & Stills” in the 
SETUP menu.
≥Reload the disc for the setting to be effective. Press [SHIFT]i[OPEN/CLOSE/EJECT] to 
open the tray, then press [
1] (PLAY) to start play.
6951en.book  56 ページ  2003年4月4日 金曜日 午後2時24分