Panasonic SV-MP010 User Manual

Page of 36
Introduction
7
RQTT0855
7
Product  service
1. Damage requiring service
    The unit should be serviced by qualified service personnel if:
    (a) Objects or liquids have gotten into the unit; or
    (b) The unit has been exposed to rain; or
    (c)  The unit does not operate normally or exhibits a marked change in 
performance; or
    (d)  The unit has been dropped or the cabinet damaged.
2. Servicing
     Do not attempt to service the unit beyond that described in these operating 
instructions. Refer all other servicing to authorized servicing personnel.
3. Replacement parts
     When parts need replacing ensure the servicer uses parts specified by the 
manufacturer or parts that have the same characteristics as the original parts.
Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check
     After repairs or service, ask the servicer to perform safety checks to confirm 
that the unit is in proper working condition.
■ Product information
For product information or assistance with product operation:
Refer to “Customer Services Directory” on page 8.
For assistance in the continental U.S.A. in obtaining repairs please ship the 
product to:
     
Panasonic Services Company - Customer Servicenter
     
Suite B 4900 George McVay Drive
     
McAllen, TX 78503
In Puerto Rico contact Panasonic Puerto Rico, Inc.
     
 
Tel.(787) 750-4300 
Fax.(787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and 
preferably in the original carton. 
Include a letter detailing the complaint and provide a day time phone number 
where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER 
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF 
PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE 
OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY 
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
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