Avaya 11-300244 User Manual
Modular Messaging and fax servers
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
7-7
!
Depending on the messaging environment, the fax messages
placed in the inbox of a subscriber should be identified by one of
the following:
placed in the inbox of a subscriber should be identified by one of
the following:
— A unique message class (IPM.NOTE.FAX), so that they can
be detected as faxes by Avaya Modular Messaging—
Microsoft Exchange version.
Microsoft Exchange version.
— A unique message type (FAX), so that they can be detected as
faxes by Avaya Modular Messaging—IBM Lotus Domino
version.
version.
Note: If a fax server does not support the message class or
message type, Modular Messaging does not classify
messages as faxes. Instead, depending on the fax
server, the message is classified as a normal e-mail
message with TIFF attachments.
messages as faxes. Instead, depending on the fax
server, the message is classified as a normal e-mail
message with TIFF attachments.
Enabling subscribers for fax
Subscribers with fax-enabled mailboxes can use the telephone user
interface (TUI) to access fax messages in their mailbox. From the TUI,
fax-enabled subscribers can route fax or e-mail messages (with or without
attachments) to any fax device for printing. Subscribers can also listen to
the number of fax messages, review fax messages in a separate queue,
print contents of the mailbox, and forward fax messages with voice
annotations.
interface (TUI) to access fax messages in their mailbox. From the TUI,
fax-enabled subscribers can route fax or e-mail messages (with or without
attachments) to any fax device for printing. Subscribers can also listen to
the number of fax messages, review fax messages in a separate queue,
print contents of the mailbox, and forward fax messages with voice
annotations.
Enabling fax for subscribers (Modular Messaging—Microsoft
Exchange version)
Exchange version)
Subscribers are fax-enabled when a system administrator adds a fax
routing address (FAXROUTE:) as an e-mail address type for the
subscriber. The contents of the fax are passed to the fax server with the
inbound call.
routing address (FAXROUTE:) as an e-mail address type for the
subscriber. The contents of the fax are passed to the fax server with the
inbound call.
When a subscriber requests the printing of a fax or e-mail message, Avaya
Modular Messaging requests that Microsoft Exchange forward a copy of
the message to the default fax destination or to a one-off address of the
form [FAX:nnnnnnn], where FAX is the address type for the fax server
and nnnnnnn is the telephone number of the fax device.
Modular Messaging requests that Microsoft Exchange forward a copy of
the message to the default fax destination or to a one-off address of the
form [FAX:nnnnnnn], where FAX is the address type for the fax server
and nnnnnnn is the telephone number of the fax device.
Enabling fax for subscribers (Modular Messaging—IBM Lotus
Domino version)
Domino version)
Subscribers are fax-enabled when a system administrator adds a fax
routing address as an e-mail address type for the subscriber. The contents
of the fax are passed to the fax server with the inbound call.
routing address as an e-mail address type for the subscriber. The contents
of the fax are passed to the fax server with the inbound call.