Sony NW-A3000 Series User Manual

Page of 94
NWA1000/NW-A3000.GB.2-659-086-11(1)
Troubleshooting
70
 
70
 
Symptom
Cause or corrective action
Audio data cannot be 
transferred to the player 
from your computer.
 The USB cable is not connected properly. 
Disconnect the USB cable, and then reconnect it.
 There is not enough free space on the player’s hard 
disk. Transfer any unnecessary tracks back to your 
 You have already transferred over 65,535 tracks or 
over 8,192 playlists to the hard disk of the player, 
or you are trying to transfer a playlist that contains 
over 999 tracks.
 Tracks with a limited playing period or playing 
count may not be transferred due to restrictions set 
by copyright holders. For details on the settings of 
each audio file, contact the distributor.
Only a small number of 
tracks can be transferred 
to the player.
(Available recording time 
is short.)
 There is not enough free space on the player’s hard 
disk. Transfer any unnecessary tracks back to your 
 Data other than audio data is stored in the player’s 
hard disk. Move non-audio data to the computer to 
increase the free space.
Audio data cannot be 
transferred back to your 
computer from the 
player.
 The computer you are trying to transfer tracks to is 
not the same computer from which the tracks were 
originally transferred. Tracks can be transferred 
only to the computer that they originally came 
from.
 The audio data has been deleted from computer 
you used to transfer to the player. The audio data 
cannot be transferred back to your computer if the 
track is deleted from the computer used to transfer 
to the player.
The player becomes 
unstable while it is 
connected to the 
computer.
 A USB hub or USB extension cable is used 
Connecting the player via a USB hub or extension 
cable may not work and is not supported. Connect 
the supplied USB cable directly to the computer.
Continued 
Connection with the computer/CONNECT Player (continued)
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