Apple 019-0497 User Manual

Tips and Troubleshooting

• Open iTunes manually. See if iPod mini appears in the iTunes Source list.

• Make sure you have installed the software from the iPod CD.

• Make sure you have the required computer and software. See “What You Need to Get 

• Your iPod mini may need to be reset (see page 49). 

• Check the cable connections. Unplug the cable at both ends and make sure no 

foreign objects are in the USB or FireWire ports. Then plug the cable back in securely. 

Use only Apple iPod cables. Be sure the connectors on the cables are oriented 

correctly. They can only be inserted one way.

• If your iPod mini is exceptionally low on power and you connect it to a USB 2.0 port, 

it may charge for up to 30 minutes before you can use it. Leave iPod mini connected 

at least until the battery icon animates.

• If you’re connecting iPod mini to a portable or laptop computer using the iPod Dock 

Connector to USB 2.0 Cable, connect the computer to a power outlet before 

connecting iPod mini.

• If that doesn’t work, restart your computer.

• If that doesn’t work, you may need to restore iPod mini software. See “iPod mini