Kodak ZE1 User Manual

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www.kodak.com/go/support
Getting help
Getting help on the Web
Videos do not play on a TV.
Ensure that an HDMI or AV Cable is properly connected 
directly to the TV input (
).
Ensure that your TV’s settings are correct for an HDMI or AV 
connection.
Ensure that the Video Output is set correctly (
).
Videos are low resolution.
If no card is inserted and the camera is powered by the AC 
adapter, then videos are taken in low resolution and are not 
saved. (The camera is in Demo mode.) Insert a card or unplug 
the AC adapter.
Videos are not saved.
Camera will not work with 
optional remote control.
Ensure that the battery is correctly inserted in the remote.
Ensure that the camera infrared receiver (on bottom of 
camera) and the remote control have an unobstructed path.
Try a different angle, or move closer.
Solve problems with ARCSOFT 
MEDIAIMPRESSION for 
KODAK Software.
www.arcsoft.com/support
. (For other applications, go 
to their support sites.)
Get support for your product (FAQs, 
troubleshooting information, arrange for repairs, 
etc.)
Purchase camera accessories (lenses, cards, etc.)
Download the latest camera firmware and 
software
 
Register your camera
Chat, email, write, or phone Kodak
(Chat not available in all languages)
Get information on ARCSOFT Software
Problem
Solution