Epson 4012033-00 XXX User Manual

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Troubleshooting      
4-3
R4C5700
Rev. C
A5 size
TRBLE.FM
4/6/01
Pass 0
R
Proof Sign-off:
K. Pipa
_______
M. Fujimori
_______
R. Thomson
_______
4
Avoid opening or working with applications 
unrelated to the photo transfer process while the 
camera and computer are communicating.
Note:
While the camera and computer are communicating via 
the serial cable, star icons move continuously across 
the camera's display panel.
When your camera and computer are connected via 
USB cable to a USB hub, the camera does not work 
properly.
Connect the USB cable to another port on the USB 
hub.
Connect the camera directly to the USB port on 
your computer using the USB cable.
Use a different USB hub if you have one.
Uninstalling EPSON Photo!3
Follow the directions in this section to uninstall 
EPSON Photo!3.
For Windows users
Before you reinstall or upgrade EPSON Photo!3, first 
remove the currently installed program. 
Uninstallation procedures differ slightly, depending 
on the type of connecting cable used.
When connected via the USB cable
Follow the steps below to uninstall EPSON Photo!3 
when connected via the USB cable.
1.
Connect the camera and computer using the USB 
cable, then turn the camera on and turn the dial 
switch to 
 (for PhotoPC 3000Z), or turn the 
camera’s dial switch to 
 (for PhotoPC 850Z and 
800).