Epson P-2000 User Manual
Maintenance and Troubleshooting 56
Printing Problems
Updating the Firmware and Printer
Driver
Driver
Epson will occasionally update the P-2000 firmware. You
can download the latest version from Epson’s Support web
site:
can download the latest version from Epson’s Support web
site:
http://support.epson.com
. Instructions for updating the
firmware in your P-2000 will be included with the
download information.
download information.
Resetting the P-2000
If the P-2000 locks up, stops working, or you want to
restore the default values, you can reset it.
restore the default values, you can reset it.
Press the
Reset
button with a thin object.
The P-2000 shuts off, resets its default values, and comes
back on.
back on.
You cannot print.
Cause
What to do
The printer is not supported. See “Connecting the P-2000 to a
Printer” on page 43 to make sure
your printer is supported.
your printer is supported.
The printer’s power is off.
Turn on the printer.
The USB cable is not
connected correctly.
connected correctly.
See “Connecting the P-2000 to a
Printer” on page 43 and reconnect
the cable.
Printer” on page 43 and reconnect
the cable.
You cannot print a JPEG
image.
image.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.
not exceed 4600 pixels in either the
vertical or horizontal direction.