SVAT Electronics CLEARVU4 User Manual

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5.  Enter the username, password, and full domain name you configured at 
www.
dyndns.com
 
Example:
 
UserName: myname
 
Password: mypassword
 
DomainName: myname.dvrdns.org
6.  Click the OK button located in this section to save your configuration. Reboot 
the DVR by powering it off and then on again to confirm the changes. You must 
reboot the DVR any time a change is made in the configuration menu.
7.  You should now be able to access your DVR simply by typing in your domain 
name (i.e. 
myname.dvrdns.org)
Note:
If your router is set to automatically assign an IP address to your DVR (Dynamic/DHCP), 
your DVR’s internal IP address may change if your DVR or router is rebooted. To resolve 
this  problem,  you  need  to  configure  your  router  to  forward  to  this  new  address  (simply 
replace the old private IP address with the new one). To avoid this problem all together, you 
can set your router to Static LAN IP, which will assign the same IP address to the DVR every 
time, even when the DVR or router is rebooted.
7.8 Additional Troubleshooting
I press play and nothing happens
You need to press STOP on the DVR first. This DVR can either record or view video 
footage. It will not do both at the same time. Please make sure that you press STOP 
before proceeding.
My browser keeps freezing
First make sure you have an up to date browser and that the proper ActiveX options are 
selected. If they are, you may need to re-install your browser.
I can’t remember my DVR’s password
Call technical support to obtain the DVR’s master password
I can’t see at night with my IR night vision camera
These cameras are spec’d at 10-15ft in the dark. If you placed these cameras outdoors in 
the open, the night vision will be reduced as there is nothing to reflect the IR emitted from 
the camera. To help increase the viewing capabilities add additional lighting to the area.
The color is off on the camera
These cameras have been designed with a high resolution lens which allows you to see 
crisp clean images. The best lighting for this system is by using incandescent lighting. 
Other lighting effects will alter the color. You can adjust the color of the cameras in your 
menu settings. (see 7.2.2)