Sony NEX-5R User Manual
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Troubleshooting
If you experience trouble with the camera, try the following solutions.
The battery pack cannot be installed.
• When you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 17).
• You can use an NP-FW50 battery pack only. Make sure that the battery is
NP-FW50.
The remaining battery level indicator shows incorrect level or
power runs out quickly despite the indicator showing sufficient
battery level.
power runs out quickly despite the indicator showing sufficient
battery level.
• This phenomenon occurs when you use the camera in an extremely hot or
cold location.
• The battery pack is discharged. Install a charged battery pack (page 17).
• The battery pack is dead. Replace the battery pack with a new one.
• The battery pack is dead. Replace the battery pack with a new one.
Cannot turn the camera on.
• Install the battery pack correctly (page 17).
• The battery pack is discharged. Install a charged battery pack (page 17).
• The battery pack is dead. Replace the battery pack with a new one.
• The battery pack is discharged. Install a charged battery pack (page 17).
• The battery pack is dead. Replace the battery pack with a new one.
1
α
Handbook” (PDF).
2
Remove the battery pack, wait for about one minute, re-
insert the battery pack, and then turn on the power.
insert the battery pack, and then turn on the power.
3
Reset the settings (page 67).
4
Consult your Sony dealer or local authorized Sony service
facility.
facility.
Battery pack and power