Sony UPX-C300 User Manual

Troubleshooting

65

If a paper jam occurs while printing is in progress, the 
ALARM lamp lights, an error message appears, and 
printing stops.
Perform the following steps to remove the jammed 
paper.

Press the 1 button on the printer to switch to 
standby mode.

Remove the paper tray, and then remove any 
jammed paper.

Remove the paper jam cover on the rear panel, and 
check that there is no jammed paper. If there is any 
jammed paper, remove it.

Reattach the paper jam cover.

Insert the paper tray.

Turn on the printer.

If you are unable to remove the jammed paper, contact 
your nearest Sony dealer.

If white lines or dots appear on printed pictures, clean 
the inside of the printer using the supplied cleaning 
cassette and the protective sheet included with the 
printing pack.

• Only perform cleaning if there are white lines or dots 

on the printed pictures.

• When the printer is printing pictures normally, 

cleaning will not improve print quality.

Remove the paper tray from the printer, and then 
remove the paper from the tray.

Place the protective sheet in the tray so that the 
unprinted side is facing up, make sure the arrows on 
the bottom of the tray and arrows on the printed side 
of the sheet are pointing in the same direction, and 
then insert the paper tray into the printer.

Paper jam cover

Jammed paper

White lines

PUS

H OP

EN

PRINT

EXEC

MENU

ALARM

DIGITAL PHO

TO PRINTER