Sony HDR-TG5V User Manual

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98
Table of C
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Techniques
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Troubleshooting
 Troubleshooting
If you run into any problems using your 
camcorder, use the following list to 
troubleshoot the problem. If the problem 
persists, disconnect the power source and 
contact your Sony dealer.
Overall operations ..........................................p. 98
Batteries/power sources  ................................p. 99
LCD screen ......................................................p. 99
“Memory Stick PRO Duo” media .................p. 99
Recording .......................................................p. 100
Playback .........................................................p. 101
 .........................................................................p. 102
Playback on the TV ......................................p. 102
GPS (HDR-TG5V) ........................................p. 102
Notes before sending your camcorder 
for repair
Your camcorder may be required to initialize 
or change the current internal memory of your 
camcorder, depending on the problem. In the 
event of this, the data stored on the internal 
memory will be deleted. Be sure to save the 
data on the internal memory on other media 
(backup) before sending your camcorder for 
repair (p. 59, see Operating Guide too). We 
will not compensate you for any loss of internal 
memory data.
During repair, we may check a minimum 
amount of data stored on the internal memory 
in order to investigate the problem. However, 
your Sony dealer will neither copy nor retain 
your data.
Overall operations
The power does not turn on.
Attach a charged battery pack to the 
camcorder (p. 18).









The plug of the AC Adaptor has been 
disconnected from the wall outlet (wall 
socket). Connect it to the wall outlet (wall 
socket) (p. 18).
Set the camcorder onto the “Handycam” 
Station Cradle securely (p. 18).
The camcorder does not operate even 
when the power is set to on.
It takes a few seconds for your camcorder to 
be ready to shoot after the power is turned on. 
This is not a malfunction.
Disconnect the AC Adaptor from the wall 
outlet (wall socket) or remove the battery 
pack, then reconnect it after about 1 minute. 
If the functions still do not work, press RESET 
(p. 7) using a pointed object. (If you press 
RESET, all settings, including the clock setting, 
are reset.)
The menu settings have changed 
automatically.
The following menu items return to the 
default settings in more than 12 hours after 
you close the LCD screen.
[AUTO BACK LIGHT]
[SPOT MTR/FCS]
[SPOT METER]
[SPOT FOCUS]
[EXPOSURE]
[FOCUS]
[SCENE SELECTION]
[WHITE BAL.]
[BLT-IN ZOOM MIC]
[MICREF LEVEL]
The following menu items return to the 
default settings when you switch between 
movie recording and photo recording and 
playback modes.
[ FADER]
[TELE MACRO]
[ SELF-TIMER]
Your camcorder gets warm.
Your camcorder may become warm during 
operation. This is not a malfunction.