Veo 802.11b User Manual

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5.3 Updating the Camera’s Firmware 
 
 
 
Step 1. Visit the Observer support website to 
download the latest firmware (only if you are 
experiencing problems with your camera
).  
Place the files on your desktop or in another 
folder which is easy to get to. If the files are 
zipped (archived), you will need to unzip them. 
Step 2. Run the Observer Setup Utility by 
clicking the desktop icon. 
Step 3. Select the camera’s MAC address in 
the list box. You will see the camera’s current 
firmware version appear at the bottom right. 
Step 4. Click Update to start the firmware 
update process. 
 
 
 
 
Step 5. The dialog on the left appears prompting you for a 
username and password. Enter a valid admin username and 
password and click Update to continue. You may also click 
Cancel to abort the update process or Check for Updates to go 
to the Observer support site to check for firmware updates. 
Note: An admin level user account is required to update the 
camera firmware. 
Step 6.  A browse dialog appears prompting you for the location 
of the new firmware file. Firmware files have  a .bin file extension. 
Navigate to the folder where you placed the downloaded  files and 
highlight the .bin file and then click Open
Step 7.  A warning message appears asking if you  would like to continue.  Click  Ye s  to continue the update 
process. If you need to abort the update process, click No
Step 8. Another dialog box appears to let you know that the update process has begun. This process takes 
several minutes and it’s very important not to disrupt the camera power during the download process. The 
camera will display “301” in the IP Address LCD display window. 
 
Step 9. When the download has completed you will see a dialog confirming the successful download. If the 
camera is set to use DHCP, it will begin the process of acquiring a new address. When the address display 
stops blinking and shows an address, the camera is ready to be accessed. 
 
 
Warning:  
Do not unplug the camera’s power source or Ethernet connection 
while the firmware is downloading.  Doing so can disable your camera.