T-Mobile Samsung S5350 Shark TMOB200870 User Manual

Copyright © 2009 Samsung. All right reserved.

Samsung Mobile 

function guide

Troubleshooting

If you have trouble using your mobile phone, try the following tips to solve the 

problem before you contact Samsung support or your mobile phone dealer. 

Additional help topics can be found in the 

 

section.

While using your phone, the following messages may appear.

These messages may vary slightly depending by phone model.

 

N

Insert SIM card/ 

Insert SIM card to 

access network 

services

Ensure that the SIM or USIM card is installed correctly.

Phone lock/ 

Phone password

When the phone lock feature is enabled, you must enter the 

password you set for the phone.

Enter PIN/ 

PIN code

When using the phone for the first time or when the PIN 

requirement is enabled, you must enter the PIN supplied 

with the SIM or USIM card. You can disable this feature in 

the PIN lock menu.

Enter PUK/ 

PUK code

Your SIM or USIM card is blocked, usually as a result of 

entering your PIN incorrectly several times. You must enter 

the PUK supplied by your service provider.

Service unavailable/

Network error/ 

Not done

When you are in areas with weak signals or poor 

 

●

reception, you may lose your connection to the network. 

Move to another area and try again.

You cannot access some options without a subscription. 

 

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Contact your service provider for more details