T-Mobile Samsung S5350 Shark TMOB200870 User Manual

Product codes
TMOB200870
Page of 125
107
Copyright © 2009 Samsung. All right reserved.
Samsung Mobile 
function guide
 » Troubleshooting
The battery does not charge properly or the 
phone turns off
If your battery is not receiving a charge or the phone repeatedly turns off even 
after you have charged the battery, try the following:
The battery terminals may be dirty. Wipe both gold-coloured contacts with a clean, 
 
soft cloth and try charging the battery again.
If the battery will no longer charge completely, properly dispose of the old battery 
 
and replace it with a new battery (refer to your local ordinances for proper disposal 
instructions).
Audio quality is poor
If the audio quality of your call is poor, try the following:
Ensure that you are not blocking the phone’s internal antenna.
 
When you are in areas with weak signals or poor reception, you may lose your 
 
connection to the network. Move to another area and try again.
Your phone is hot to the touch
When you use several applications at once or use applications on your phone for 
an extended period of time, your phone requires more power and may feel hot to 
the touch. This is normal and should affect your phone’s lifespan or performance.