Panasonic DMC-TZ10 User Manual

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Q&A
  
Troubleshooting
 
(Continued)
Playback (continued)
Blacken red areas of recorded pictures.
 
When digital red-eye correction (
) is operating, if a subject is recorded that has skin-
coloured areas with red areas inside, the digital red-eye correction function may blacken the red 
areas.
  →  We recommend setting the flash to 
 or 
, or [RED-EYE REMOVAL] to [OFF] before 
recording.
Sounds of camera operations will be recorded in motion pictures.
 
Camera operation sounds may be recorded as camera automatically adjusts lens aperture during 
motion picture recording; this is not a fault.
Motion pictures still and pictures with audio taken by this camera cannot be played in 
other cameras. 
 
Motion pictures and pictures with audio taken with this camera may not always be able to be 
played back with cameras by other manufacturers. Playback may also not be possible with certain 
Panasonic digital cameras (LUMIX).∗ 
 
∗  Cameras launched before December 2008, and some cameras launched in 2009 (FS, LS Series).
 
Motion pictures recorded in [AVCHD Lite]∗ format cannot be played in devices that do not support 
AVCHD. In some cases, motion pictures cannot be played back correctly in AVCHD-compatible 
devices. 
 
∗  Motion pictures recorded in [AVCHD Lite(GPS REC)] cannot be played back with Panasonic digital 
cameras (LUMIX) compatible with AVCHD (Lite) recording that were sold in or before 2009.
 
In some cases, motion pictures and pictures with audio taken by this camera cannot be played 
back by digital cameras from other companies, and they also cannot be played in Panasonic digital 
cameras (LUMIX) that were sold before July 2008. 
TV, computer, printer
No image appears on TV. Image blurred or not coloured.
 
Not connected correctly (→147, 148).
 
The television has not been switched to auxiliary input. 
 
The television does not support the type of card used. 
 
Check the [VIDEO OUT] setting (NTSC/PAL) on the camera. (→26)
TV screen display different to LCD monitor.
 
Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
 
Card is inserted into TV.
  →  Connect with AV cable (supplied) or HDMI mini cable (optional) 
 and play on camera 
(→147, 148).
Picture is not displayed on full TV screen.
 
Check [TV ASPECT] settings (→26).
TV, computer, printer (continued)
 VIERA Link (HDMI) is not working. 
 
Is the HDMI mini cable (optional) connected correctly? (→148)
  → Check that the HDMI mini cable (optional) is fully inserted.
 
Is the camera’s [VIERA Link] setting set to [ON]? (→27)
  →  The input setting may not be able to be changed automatically with certain television HDMI 
sockets. In this case, please change the input setting with your television’s remote control 
(consult your television’s operating instructions for details).
  → Check the VIERA Link (HDMI) settings on the device you are connecting to.
  → Turn the camera’s power off and on again.
  →  Turn the ‘VIERA Link control (HDMI device control)’ setting on your television (VIERA) to ‘off’, and 
then to ‘on’ again. (Consult your VIERA’s operating instructions for details.)
Cannot send pictures to computer.
 
Not connected correctly (→141).
 
Check whether computer has recognised camera.
 
Set [USB MODE] to [PC] (→26).
Computer does not recognise card (only reads built-in memory).
 
Disconnect USB connection cable and reconnect with card in place.
 
Set mode dial to any except 
.
Computer does not recognise card. (When using an SDXC memory card)
  →  Check whether your computer is compatible with SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
  →  A message prompting you to format the card may appear when you connect it. Do not format the 
card.
  →  If the [ACCESS] indicator on the LCD monitor does not go off, turn off the camera’s power before 
disconnecting the USB connection cable.
I want to play computer pictures on my camera.
 
Use the supplied software ‘PHOTOfunSTUDIO’ to copy pictures from computer to camera. 
 
To save to clipboard, use software to copy from computer to card, then copy to clipboard folder with 
[COPY] (→137) in [PLAYBACK] menu.
Cannot print when connecting to printer.
 
Printer not compatible with PictBridge.
 
Set [USB MODE] to [PictBridge (PTP)] (→26). 
Cannot get the date printing. 
 
Make date printing settings before printing.
  → In shop: Make [PRINT SET] settings (→134), and request printing ‘with dates’.
  → With printer: Make [PRINT SET] settings, and use a printer compatible with date printing.
  → With supplied software: Select ‘with dates’ within print settings.
 
Use [TEXT STAMP] before printing (→128).
Edges cut off pictures when printing.
 
Release any trimming or edgeless printing settings on printer before printing.
  (Consult printer operating manual.)
 
The pictures were recorded in 
 aspect ratio.
  → If printing in shop, check if 16:9 sizes can be printed.
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